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TPG reader Ryan sent me a message on Facebook to ask about redeeming Citi ThankYou points:
Citi makes some unusual distinctions between points based on where they come from. You can earn “ThankYou points” from both Citi checking accounts and credit cards in the ThankYou Rewards program, but those points are equal in name only — the award options, redemption rates and expiration policy all depend on the source.
Points earned from Citi checking accounts are referred to as “taxable” points, and taxable points are ineligible for transfer to airline and hotel partners. These points also can’t be shared with other ThankYou Rewards members, and they expire three years after you earn them (regardless of ongoing account activity). You can redeem them directly for travel and statement credits, but you’ll get less than one cent per point that way, so those options are unattractive.
The good news is that you can combine taxable ThankYou points with normal ThankYou points earned from the Citi ThankYou Premier Card or Citi Prestige Card. Weirdly, Citi still considers those taxable points inferior even once they’ve been combined, so the transfer option remains unavailable. However, you can redeem them directly for travel at the higher rates offered by those cards (1.25 cents per point for Premier, or up to 1.6 cents per point for Prestige).
Unfortunately, redeeming 40,000 points through the ThankYou Travel Center isn’t likely to help Ryan book a flight in Singapore Suites, since those tickets cost thousands of dollars. My advice would be to use those points toward other trip expenses (like hotels, positioning flights, etc.), and look for another solution to get points into your Singapore KrisFlyer account.
Singapore Airlines is a partner of all four major transferable points programs, so you have plenty of options. Chase Ultimate Rewards, Amex Membership Rewards and Starwood Preferred Guest all transfer to KrisFlyer at 1:1, so even if you don’t have a large balance in any one of those programs, you could combine points from each of them to book your award. If you don’t already have the points you need, there are plenty of opportunities to earn them. Depending on when you plan to travel, you may still be able to find availability.
Citi’s system of classifying ThankYou points is unintuitive, and I’d love to see them change it for the sake of all ThankYou Rewards members. Until that happens, make sure you know the policies governing your own points so you can avoid unpleasant surprises.
If you have any other questions, please tweet me @thepointsguy, message me on Facebook or send me an email at info@thepointsguy.com.
Source: thepointsguy.com