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in North America

Hotel’s technology now a factor in AAA ratings

AAA has updated the guidelines its inspectors use to evaluate hotels in the U.S., Canada, Mexico and the Caribbean, taking into account the need for connectivity and technology, among other things.For instance, ratings that were previously given for a business…

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in News

How can SA move forward to support tourism SMEs?

Small and medium-sized enterprises (SMEs) in the tourism industry are frequently overlooked and underutilised in South Africa, with the focus being mainly on more established businesses that are seemingly reluctant to support these local players.South African Tourism (SAT) recently hosted…

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in Europe

Strikes over pay to disrupt German air traffic Tuesday

BERLIN (AP) — German labor union Ver.di says its members will stage a strike Tuesday at Frankfurt Airport, Germany’s biggest. The move prompted Lufthansa to cancel more than 800 flights.The strike is part of a broader dispute over pay in…

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in Asia

New chief commercial officer for Oman Air

Oman Air has appointed Paul Starrs as its chief commercial officer.Bringing with him many years of professional experience in the aviation industry, Starrs will mainly focus on developing a comprehensive and sustainable plan to improve the national carrier of the…

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in Africa

Africa’s tourism and MICE industry to host Masterclass

The Southern African Association for the Conference Industry (SAACI), and the Society for Incentive Travel Excellence (SITE) have joined forces with Africa Tourism Partners (ATP) and Grant Thornton to host a capacity-building Business Tourism and MICE Masterclass course from June…

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in Oceania

Joni Rein departs Scenic

Veteran cruise sales executive Joni Rein has left Scenic Luxury Cruises and Tours, the Australian travel company that operates a fleet of river ships in Europe and is launching a luxury expedition yacht later this year.Rein had joined Scenic a…

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